Terms and Conditions

These terms govern your use of the Operator Licence website and any enquiry, assessment or communication you submit through it. By using this website, you agree to do so lawfully and responsibly. If you do not agree with these terms, you should not use the site.

About this website

Operator Licence Ltd is a private limited company registered in England and Wales with company number 16947808. We provide consultancy and support services relating to operator licensing, transport compliance, transport manager support, audits, FORS and related operational matters. We are not the UK Government, not part of GOV.UK and not a regulator. Content on this site is intended to help users understand available services and make an informed enquiry.

No regulator relationship created

Using this website, completing an assessment or sending an enquiry does not create a regulator relationship, legal privilege or automatic client relationship. A formal service relationship only begins if both parties agree scope, terms and any required commercial arrangements separately.

Website content

We aim to keep information accurate, clear and commercially responsible, but content may change over time and may not fit every factual situation. Users should not assume that a short website summary replaces tailored professional advice. Where official guidance or regulatory interpretation matters, users should also consult the relevant official source.

Acceptable use

You must not misuse the website, attempt to interfere with its operation, submit misleading information, introduce malicious code, scrape data unlawfully, or use the site in a way that harms the business, its users or connected systems. We may limit or block access where we believe the site is being misused.

Enquiries and submitted information

If you submit an enquiry, you are responsible for ensuring that the information you provide is accurate to the best of your knowledge and that you have authority to share any business or contact information you provide. We may rely on submitted information when assessing what service or response route is appropriate.

Intellectual property

Unless otherwise stated, site content, branding, copy, page layout and original page content and original materials on this website belong to Operator Licence Ltd or are used lawfully. You must not reproduce or republish content in a misleading way or present this website as an official government service.

Liability and external links

We may link to official or third-party resources for convenience. Those sites are outside our control and their content, privacy practices and availability are their own responsibility. To the fullest extent permitted by law, we exclude liability for indirect loss, business interruption or loss arising from reliance on general site content alone without a direct agreed service engagement.

Availability and website changes

We may update, suspend, amend or remove parts of the site at any time, including forms, resources, policies, service pages or embedded tools. We do not promise that every page, feature or link will be available or error free at all times, although we aim to keep core site journeys working properly.

Privacy and data protection

Your use of the site is also subject to our Privacy Policy and Cookie Policy, which explain how we process personal data and use cookies or similar technologies. If you have concerns about website use, service conduct or how information has been handled, you can contact us through the contact page.

Governing context

These terms are intended to apply to the operation of this website as a UK-based business site. Where official public guidance is relevant, users may also wish to refer to the Traffic Commissioners information on GOV.UK for regulator-facing matters.