About OperatorLicence.co.uk
We started Operator Licence because too much transport advice does not actually help. It is either vague or a sales pitch in disguise. Operators need straight answers about applications, Transport Manager questions, compliance problems and audits, and they often need them fast, because a deadline or a hearing is already close.
We are an independent consultancy. We are not the government and we are not a regulator, and we are clear about that. When something is official, we point you to the source: GOV.UK holds the formal guidance on running a goods vehicle operation, and the Senior Traffic Commissioner statutory documents set the standards a licence holder is judged against. What we add is the practical work around that guidance: working out what is actually required for your operation, gathering the evidence that stands up, and putting a proper submission or response together.
The work covers operator licence applications and variations, Transport Manager support including CPC questions and VOL nominations, compliance and OCRS readiness reviews, DVSA audit preparation, Traffic Commissioner correspondence and public inquiry preparation. It also covers the wider work that sits alongside a licence: FORS, CHAS, ISO, health and safety, fleet systems and driver training.
Whatever the service, the goal is the same. We tell you what the regulator will check, what evidence you need to hold, and what to do next.
The detail is where applications and reviews succeed or fail. The legal entity on the licence has to be the entity that actually runs the vehicles. Financial standing evidence has to be in that exact name, at the level for the authorised vehicle count. The operating centre, the advert and the maintenance arrangements have to match each other. A Transport Manager has to be more than a name on a form, with real authority and time to control the fleet. On a live file, a VOL record that has drifted from the operation, a missed inspection interval or a tachograph infringement that was printed but never followed up is the kind of gap a DVSA examiner or a Traffic Commissioner will find. We look for those before they do.
Not everyone reaches us at the same point, so the first thing we do is work out where you actually are. Some people are at the start and need their bearings: which licence type, what the application needs. Some have a live problem, a DVSA audit, a Traffic Commissioner call or a deadline that cannot move, and need a response prepared quickly. Some want a compliance or OCRS review before a renewal or a contract. Some need audit or accreditation support. And where a matter needs representation or specialist input beyond our scope, we say so and connect you with the right specialist rather than stretching past what we do.
Andrew Logan, transport compliance adviser: “The operators who get a clean result are rarely the ones with the most paperwork. They are the ones whose paperwork matches the operation. My first job on any file is to check whether the record, the evidence and the way the fleet is actually run tell the same story. Where they do not, that gap is the work.”
When you contact us through the site, we use what you tell us to understand your situation and suggest sensible next steps. To be upfront: we do not give legal advice, we do not guarantee outcomes, and we are not a replacement for official guidance. What we do is get you from “I am not sure where I stand” to a clear, workable plan.
Barnmeadow House, Southfield Fold Farm, Southfield, Burnley, England, BB10 3RH, UK
Phone: Speak to an adviser, +44 (0)203 051 9211
Email: info@operatorlicence.co.uk
